Briefing and overseeing systems providers presents no problem for us.
We are independent and platform-neutral, with solid experience in
working alongside clients to integrate new systems.
If the launch of YourPoints was to be achieved on time and on budget, vendor management and operational design were critical. The Pepper team worked closely alongside the Ulster Bank Cards team. By doing so, we were able to ensure all areas of the bank were prepared and ready for the launch. Valuable knowledge acquired from past experiences, especially the launch of the programme to NatWest, ensured we had all bases covered..
Briefing and overseeing systems providers presents no problem for us.
We are independent and platform-neutral, with solid experience in
working alongside clients to integrate new systems.
The bank was keen to understand the vendor landscape in order to make sure it chose the most appropriate technology solution for the programme. Knowing our extensive experience of working with many vendors in the loyalty and rewards space, they asked for our assistance. The Pepper team went to work. We gave the bank a detailed view of what was available and directional costs.
Briefing and overseeing systems providers presents no problem for us.
We are independent and platform-neutral, with solid experience in
working alongside clients to integrate new systems.
Exiting one programme and launching
another required very complex
implementation. Which is why Pepper
worked extremely closely with the
bank's operational and change teams.
This ensured that delivery of the new
programme went as smoothly as
possible. In addition, we helped the
bank select the most appropriate
vendor for the launch, balancing cost,
capabilities and the ability to support
the client’s aggressive timelines.