The bank faced a number of competitive challenges in their cards business. So it asked Pepper to develop a rewards programme to drive their businesses forward. Which we did. We created an innovative rewards proposition. We secured several noteworthy retail and travel partners willing to participate in the programme. We provided a full financial business case for the programme launch. We also reviewed the technology vendor landscape to ensure the bank was familiar with all the implementation options open to them.
“I selected Pepper Consultants, as established experts in their field, to help with our reward programme development. They brought expertise in programme design, business case development, and partner identification and negotiation. They provided an objective view of the vendor landscape and, through running a RFP, identified vendors to support implementation of the programme. Pepper also engaged seamlessly with the internal team, as well as demonstrating a real cultural awareness for working in the GCC. Their consultants have real experience of working in banks and credit card issuers. They understand large, complex organisations. I wouldn’t hesitate to hire them again.”
Michael Donald, Head of Cards, Middle East Bank
The bank faced a number of competitive challenges in their cards business. So it asked Pepper to develop a rewards programme to drive their businesses forward. Which we did. We created an innovative rewards proposition. We secured several noteworthy retail and travel partners willing to participate in the programme. We provided a full financial business case for the programme launch. We also reviewed the technology vendor landscape to ensure the bank was familiar with all the implementation options open to them.
The bank faced a number of competitive
challenges in their cards business. So it
asked Pepper to prove how a rewards
programme could drive its business
forward. This required careful analysis of
the performance of the existing cards
portfolio, proposition building and, first
stage negotiations with issuing and
redemption partners. The bank was
delighted with the results. We developed
an innovative rewards proposition. We
secured market-leading retail and travel
partners. We developed the full financial
business case. And we reviewed the
technology vendor landscape to ensure
our client was familiar with all the
implementation options.
The bank faced a number of competitive challenges in their cards business. So it asked Pepper to develop a rewards programme to drive their businesses forward. Which we did. We created an innovative rewards proposition. We secured several noteworthy retail and travel partners willing to participate in the programme. We provided a full financial business case for the programme launch. We also reviewed the technology vendor landscape to ensure the bank was familiar with all the implementation options open to them.
The bank was keen to understand the vendor
landscape in order to make sure it chose the
most appropriate technology solution for the
programme. Knowing our extensive experience
of working with many vendors in the loyalty and
rewards space, Gulf Bank asked for our
assistance. The Pepper team went to work.
We gave the bank a detailed view of what was
available and directional costs.
The bank faced a number of competitive challenges in their cards business. So it asked Pepper to develop a rewards programme to drive their businesses forward. Which we did. We created an innovative rewards proposition. We secured several noteworthy retail and travel partners willing to participate in the programme. We provided a full financial business case for the programme launch. We also reviewed the technology vendor landscape to ensure the bank was familiar with all the implementation options open to them.
Understanding and respecting cultural and
commercial differences gives Pepper a very real
edge. As we have operated in many different
countries around the world, it allowed us to
quickly understand and adapt to the specific
dynamics of the local market. Whether we
are working in developed or developing and
emerging economies, local protocols and
customs are always front of mind.
The bank faced a number of competitive challenges in their cards business. So it asked Pepper to develop a rewards programme to drive their businesses forward. Which we did. We created an innovative rewards proposition. We secured several noteworthy retail and travel partners willing to participate in the programme. We provided a full financial business case for the programme launch. We also reviewed the technology vendor landscape to ensure the bank was familiar with all the implementation options open to them.
As the bank considered the launch of a new
programme, it was keen to understand the
dynamics of the P&L impact the new
programme would have. So we drew on our
extensive experience of launching and
managing successful rewards programmes
around the world. This allowed us to develop a
business case that successfully demonstrated
to the bank the opportunity of significantly
improving their portfolio performance.